SMA Service - For optimum performance and maximum yields

SMA Service

For optimum performance and maximum yields

SMA Services

Professional servicing of your PV system is critical for optimal system operation and high yields. If service is needed, we provide you with quick and competent support and ensure that your system remains profitable, long term.

SMA Home Systems

Home Systems

You have all-around protection with SMA’s various services. For example, if you make a warranty claim, we will send an SMA replacement device, or provide you with support via the SMA Service Line during servicing.

INDUSTRIAL SYSTEMS

Industrial Systems

Whether the issue is commissioning, technical system management, monitoring your system or extending the inverter warranty—SMA will support you throughout the entire life cycle of your PV power plant.

Regional Services

The requirements for PV systems often vary depending on the country and region. Find out more about your regional Service offer here. Select your location and find out what services we provide for you.

Online Services

SMA online services

If service is needed, use our online services for quick support.

Downloads

DOWNLOADS

Keep up-to-date with the latest manuals and documents.

SMA Extended Warranty

EXTENDED WARRANTY

Secure your PV system in the long-term now.

Service-Kontaktformular

CONTACT

Use our contact form for technical support.

SMA Service Line Phone Numbers

PV system operators are advised to first consult their installer.

  • International SMA Service Line
    Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Niestetal
  • SMA Service Line
    00800 SMA SERVICE (+800 762 7378423)
    (international toll-free)
  • SMA Online Service Center
    www.SMA-Service.com
  • SMA South America SPA
    Headquarters
    Santiago de Chile
  • SMA Service Line
    +562 2820 2101
  • SMA Online Service Center
    www.SMA-Service.com
  • Brazil Residential/Commercial Service Phone Number
    +55 (11) 2376-3387
    +55 (11) 4861-2291
  • Brazil Residential Commercial Service Email
    Service@SMA-Brazil.com
  • SMA Australia Pty Ltd.
    Headquarters
    Sydney
  • SMA Service Line (toll free for Australia)
    1800 SMA AUS (1800 762 287)
  • SMA Service Line (international)
    +61 2 9491 4200
  • SMA Online Service Center
    my.sma-service.com
  • SMA CANADA, INC.
    Headquarters
    Toronto
  • SMA Service Line
    +1 877-MY-SMATech (+1 877-697-6283)
    (toll free for Canada)
  • SMA Service Partner TERMS a.s.
    Our service partner is available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Service Line
    +420 387 6 85 111
  • SMA Online Service Center
    www.SMA-Service.com
  • SMA FRANCE S.A.S.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Headquarters
    Lyon
  • SMA Service Line
    +33 472 22 97 00
  • SMA Online Service Center
    www.My.SMA-Service.com
  • SMA Service Partner AKTOR FM.
    Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Service Line
    +30 210 8184550
  • SMA Online Service Center
    www.SMA-Service.com
  • SMA Italia S.r.l.
    Our expert teams are available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Headquarters
    Milano
  • SMA Service Line
    +39 02 8934-7299
  • SMA Online Service Center
    www.my.sma-service.com
  • SMA Service Partner Al-Rowwad for Electrical Substations
    Our service partner is available Sunday to Thursday from 8:30 a.m. to 5:30 p.m.
    Service Line
    +971 2 234 6177
  • SMA Service Partner Exel Solar S.A.P.I. DE C.V.
    Our service partner is available Monday to Friday from 09:00am – 19:00pm (MX Central Time)
    Service Line
    Residential and Commercial Service
     
    01 800 762 3935
    Service@SMA-Mexico.com
  • Service Line
    Utility Service
    +1 (916) 625-3506
    US-ServiceCentral@SMA-America.com
    www.SMA-Service.com
  • SMA Service Partner OLC Energy Services (Pty) Ltd
    Our service partner is available Monday to Friday from 9:00 a.m. to 5:00 p.m.
    Service Line
    +264 61 207 5111
  • SMA Service Partner FF SOLAR ENERGIAS RENOVÁVEIS, LDA
    Our service partner is available Monday to Friday from 9:00 am to 1:00 pm and 2:00 pm to 6:00 pm
    Service Line
    +351 282 094 779
  • SMA Online Service Center
    www.SMA-Service.com
  • SMA Solar Technology South Africa Pty Ltd.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 5:00 p.m.
    Headquarters
    Cape Town
  • SMA Service Line
    08600 SUNNY (08600 78669)
    (ShareCall number / local rate for South Africa)
    International
    +27 (0)21 826 0699
  • SMA Online Service Center
    www.my.sma-service.com
  • SMA Ibérica Tecnología Solar, S.L.U.
    Our expert teams are available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Headquarters
    Barcelona
  • SMA Service Line Iberica
    +34 935 63 50 99
  • SMA Online Service Center
    www.SMA-Service.com
  • SMA Service Partner DEKOM Ltd. Şti.
    Our service partner is available Monday to Friday from 9:00 a.m. to 4:00 p.m.
    Service Line
    +90 24 22430605
  • SMA Online Service Center
    www.SMA-Service.com
  • SMA Middle East LLC
    Our expert teams are available Sunday to Thursday from 8:30 a.m. to 4:30 p.m.
    Headquarters
    Abu Dhabi
  • SMA Service Line
    +971 2234 6177
  • SMA Online Service Center
    www.my.sma-service.com
  • SMA Solar UK Ltd.
    Our expert teams are available Monday to Friday from 8:00 a.m. to 4:00 p.m.
    Headquarters
    Milton Keynes
  • SMA Servicepartner
    +44 1908 304899
  • SMA Online Service Center
    www.my.sma-service.com
  • SMA JAPAN K.K
    Headquarters
    Tokyo
  • SMA Service Line
    0120 323 274